Anyone on the ID mobile network can’t call me it says ‘your server is unable to access this number’ I can make calls to them but not receive them.
No setting had been changed to impact this and all checks have been made that iD mobile suggested and still it doesn’t work
+26Sounds like a call routing issue, or a problem with your iD account
You should be able to get assistance by contacting iD Mobile privately through Facebook (using Messenger), or Twitter (by DM).
Their customer support agents work until 8pm on weekdays (6pm at weekends) - good luck.
+24Hi
Welcome to the Community!
Did you manage to get in touch with somebody via Social Media.
If you still need some help, please let us know and we can help.
Kash
Been in contact with someone of Facebook since just after I posted this. Still none the wiser to what’s going on, been told test calls were done and no issues but those on iD mobile network still can’t call me
+25Hi
I’d recommend keeping contact with the social media team on this so this can continue to be investigated.
Tom
Hey
What’s the full postcode of the area you are facing issues in?
Mohammed
This was over a month ago. It got sorted but I never found out the cause of the issue. This thread can be closed
+25Hi
Please could you provide the full postcode?
Tom
Hey
There’s no reported issues at this postcode.
How long have you been having these issues?
Do you have it at other areas?
Have you just joined iD Mobile?
Mohammed
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