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M
Community Member

Hi 

Right ime out of contract on my phone have looked at the upgrade options on my account and they cant compete with a say like uswitch do i needd a pac code or do i do it without 

Pinned reply

March 30, 2025

​@Markjohnston24 please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    2 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 901 replies
    • March 30, 2025

    ​@Markjohnston24 please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    1 person likes this
    • Tyler
      Tyler
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3711 replies
    • March 31, 2025

    Hey there ​@Markjohnston24, if you wish to upgrade, you’ll need to order via the iD Mobile app/website via the “Upgrades” tab, if you wish to upgrade and also keep your number.

     

    Or, as kindly advised by ​@MZone, call our sales team on the number above during opening hours for further assistance.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
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    • MZone
      MZone

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