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mobile data

  • August 18, 2026
  • 1 reply
  • 4 views
A
Community Member

can anyone tell me if my mobile data rolls over when i upgrade my plan. Once my contract comes to an end

Best answer by Tashnieka D

Hi ​@Anoseed Riches,

 

When your contract expires, your unused data will continue to roll over as long as you remain on the same plan.

However, if you upgrade or change your plan, any data you’ve already rolled over won’t transfer to the new plan. Your data allowance will start again from scratch, with rollover beginning from the next billing period.

 

Kind regards,

Tashnieka
The iD Mobile Team

    1 reply

    Tashnieka D
    iD Mobile Employee
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    • Tashnieka D
    • iD Mobile Employee
    • Answer
    • August 20, 2026

    Hi ​@Anoseed Riches,

     

    When your contract expires, your unused data will continue to roll over as long as you remain on the same plan.

    However, if you upgrade or change your plan, any data you’ve already rolled over won’t transfer to the new plan. Your data allowance will start again from scratch, with rollover beginning from the next billing period.

     

    Kind regards,

    Tashnieka
    The iD Mobile Team

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