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Moving to ID - When do I pay my first bill?

  • March 5, 2021
  • 1 reply
  • 858 views

I am looking to move from o2 to ID in the next few days - my o2 account is a sim only, and ends agreement on the 11th March (the monthly bill has already been taken but assuming I will be refunded for what I don’t use) I am wondering if I can order the phone from ID now, ready to change over on the 11th but I want to know when will I be charged my first bill with ID? is it immediately when I purchase the phone, when it has been delivered, or when I activate it? Ideally trying to avoid paying for two phone contracts at the same time! Thanks. 

Best answer by Michelle H

Hello @alicevneal 

 

You get your first bill the day after you join. We’ve broken it down in this handy guide.

 

https://www.idmobile.co.uk/help-and-advice/understanding-my-bill

 

Michelle 

iD Mobile 

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1 reply

Michelle H
iD Mobile Employee
  • iD Mobile Employee
  • Answer
  • March 5, 2021

Hello @alicevneal 

 

You get your first bill the day after you join. We’ve broken it down in this handy guide.

 

https://www.idmobile.co.uk/help-and-advice/understanding-my-bill

 

Michelle 

iD Mobile