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Moving to SIM only amd keeping number

  • January 14, 2025
  • 5 replies
  • 396 views
J
New Contributor

I am looking to move from a pay monthly plan to a SIM only plan, staying with ID mobile and wanting to keep my number.  Do I need a PAC code for this or will I automatically keep my number? 

Best answer by Natalie W

Hi ​@JC12 

 

Thanks for getting in touch. 

 

You will not need a PAC to retain your current number. 

If you were to order a brand new plan (in addition to your current one) a new number would be provided. 

As you are keeping your current plan, you will continue to use the number assigned. 

 

Please let us know if you have any further questions. 

 

Nat 

    This topic has been closed for replies.

    5 replies

    Daz_S
    Platinum 
Contributor
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    • Daz_S
    • Platinum 
Contributor
    • January 15, 2025

    Hi there ​@JC12 

     

    Assuming your 12/24 month contract has run its term look at a change of plan

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New Contributor
    • JC12
    • Author
    • New Contributor
    • January 15, 2025

    Yes current plan has ended, but happy with phone so wanting to move to sim only, but still not sure if you automatically keep your current number with this type e of change or if you need a PAC code to do that.  

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • Answer
    • January 15, 2025

    Hi ​@JC12 

     

    Thanks for getting in touch. 

     

    You will not need a PAC to retain your current number. 

    If you were to order a brand new plan (in addition to your current one) a new number would be provided. 

    As you are keeping your current plan, you will continue to use the number assigned. 

     

    Please let us know if you have any further questions. 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      J
      New Contributor
      • JC12
      • Author
      • New Contributor
      • January 15, 2025

      Thank you 

        Kash M
        iD Mobile Employee
        Forum|alt.badge.img+24
        • Kash M
        • iD Mobile Employee
        • January 15, 2025

        Hi ​@JC12,

        I hope that we have answered your query.

        If you require further assistance, please let us know.

         

        Kash

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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