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Moving to SIM only amd keeping number

  • January 14, 2025
  • 5 replies
  • 327 views

  • New
 Contributor
  • 2 replies

I am looking to move from a pay monthly plan to a SIM only plan, staying with ID mobile and wanting to keep my number.  Do I need a PAC code for this or will I automatically keep my number? 

Best answer by Natalie W

Hi ​@JC12 

 

Thanks for getting in touch. 

 

You will not need a PAC to retain your current number. 

If you were to order a brand new plan (in addition to your current one) a new number would be provided. 

As you are keeping your current plan, you will continue to use the number assigned. 

 

Please let us know if you have any further questions. 

 

Nat 

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5 replies

Daz_S
Gold Contributor
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  • Gold Contributor
  • 1627 replies
  • January 15, 2025

Hi there ​@JC12 

 

Assuming your 12/24 month contract has run its term look at a change of plan

 


  • Author
  • New
 Contributor
  • 2 replies
  • January 15, 2025

Yes current plan has ended, but happy with phone so wanting to move to sim only, but still not sure if you automatically keep your current number with this type e of change or if you need a PAC code to do that.  


Forum|alt.badge.img+21
  • iD Mobile Employee
  • 2215 replies
  • Answer
  • January 15, 2025

Hi ​@JC12 

 

Thanks for getting in touch. 

 

You will not need a PAC to retain your current number. 

If you were to order a brand new plan (in addition to your current one) a new number would be provided. 

As you are keeping your current plan, you will continue to use the number assigned. 

 

Please let us know if you have any further questions. 

 

Nat 


  • Author
  • New
 Contributor
  • 2 replies
  • January 15, 2025

Thank you 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • January 15, 2025

Hi ​@JC12,

I hope that we have answered your query.

If you require further assistance, please let us know.

 

Kash