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Mr

  • March 8, 2025
  • 7 replies
  • 36 views

SIM card is not working 

7 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 8, 2025

What handset are you using?


iPhone 11


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 8, 2025

Is it a new SIM or just stopped working?

 


Just stopped working 


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 8, 2025

Have you checked your online account incase you have missed a payment?


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 8, 2025

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • March 10, 2025

Hey there ​@Dilbahadur Somai, sorry to hear that.

 

How long ago did it stop working please?

 

Do you have any signal at all?

 

Are you able to try the SIM in another device at all?

 

Thanks,

Tyler