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Multiple payments on bank account

  • July 29, 2026
  • 1 reply
  • 3 views

In January there are 3 payments for line rental. One 7th Jan, 15th Jan and 19th Jan all for £22.99. Why were 3 payments taken?

1 reply

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  • iD Mobile Employee
  • July 29, 2026

Hi ​@jjb1984 

 

Thank you for getting in touch with us.  I am so sorry that we took 3 payments into your account in one 1 month. 

 

Please send us a private message so that we can look into this for you via our socials (Facebook or Instagram). 

 

Thank you,

 

Zandile M

The iD Mobile Team