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Question

my phone came with an eSim, but keeping number

  • July 10, 2026
  • 1 reply
  • 1 view
S
Community Member

My phone came with an eSim, which I activatedI using the number that came with the phone, I supplied my PAC code at the point of ordering and selected a change over day. Is there anything else I need to do?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • July 10, 2026

    Hi ​@Speedyboy,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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