Hi, I got my iPhone 17 in April and my phone will not charge, Its been like it since I got it, the lead that came with it never worked and I’ve bought 2 more more new leads and it will not charge, I’ve tried cleaning the port and I’ve tried different plugs, how can I get this repaired or replaced.
thank you
Best answer by Michael Z
Hi
Thank you for your message.
I'm sorry to hear that you're experiencing issues charging your phone.
I'd recommend visiting your nearest Currys store, where one of our in-store technicians can inspect your device to determine the cause of the charging issue. They'll then be able to advise you on the most appropriate next steps, including any available repair or replacement options if required.
If you have any further questions, please don't hesitate to get in touch.
-Michael
Hi
Thank you for your message.
I'm sorry to hear that you're experiencing issues charging your phone.
I'd recommend visiting your nearest Currys store, where one of our in-store technicians can inspect your device to determine the cause of the charging issue. They'll then be able to advise you on the most appropriate next steps, including any available repair or replacement options if required.
If you have any further questions, please don't hesitate to get in touch.
-Michael
+15Hi
You're very welcome! Thank you for your understanding.
We hope that your issue gets resolved. If you need any further assistance or have any other questions, please don't hesitate to get back in touch. We'll be happy to help.
Regards,
Gemma M
The iD Mobile Social Media Team
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