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Question

my roaming in Poland doesn’t work

  • July 12, 2026
  • 1 reply
  • 11 views

  • Community Member

My roaming in Poland doesn’t work for data. I have ticked all the right boxes at still I cannot browse anything. Is there any problem on your end?

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 13, 2026

Hi ​@MacF,

 

We're sorry to hear you're having trouble using your data while roaming in Poland.

 

First, could you check that your phone is connected to one of our roaming partners:

  • Orange
  • Play
  • Plus
  • T-Mobile

 

You can manually select a network using the steps below.

For iPhone:

  1. Go to Settings > Mobile Service (or Cellular).
  2. Tap Network Selection.
  3. Turn Automatic off.
  4. Wait for the available networks to appear and select Orange, Play, Plus or T-Mobile.
  5. Restart your phone after connecting.

For Android:
(Steps may vary slightly depending on your device.)

  1. Go to Settings > Connections or Network & Internet.
  2. Tap Mobile Networks.
  3. Select Network Operators.
  4. Turn Select Automatically off.
  5. Choose Orange, Play, Plus or T-Mobile from the list.
  6. Restart your phone.

 

If you're still unable to use data after trying the above, please let us know:

  • The make and model of your phone.
  • Whether calls and texts are working.
  • Whether you've received any roaming welcome text messages since arriving in Poland.

 

We'll be happy to help further.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team