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need proof of usage with my IMEI

Could you please look into it

customer service has only chat provided not satisfied

i am getting wrong email back from customer service agent

Best answer by Tyler C

Hey there @ashish19, sorry to hear that.

Can you confirm what details you need from us please?

What was said via our live-chat?

Thanks,

Tyler

+24

Hey there @ashish19, sorry to hear that.

Can you confirm what details you need from us please?

What was said via our live-chat?

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

I need proof of usage with IMEI number as i am your customer since November

+22

Hello @ashish19

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Thanks,

Natalie

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

3 replies