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need proof of usage with my IMEI

A
New
 Contributor

Could you please look into it 

customer service has only chat provided not satisfied 

i am getting wrong email back from customer service agent 

Best answer by Tyler

Hey there ​@ashish19, sorry to hear that.

 

Can you confirm what details you need from us please?

 

What was said via our live-chat?

 

Thanks,

Tyler

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    3 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3294 replies
    • Answer
    • March 18, 2025

    Hey there ​@ashish19, sorry to hear that.

     

    Can you confirm what details you need from us please?

     

    What was said via our live-chat?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
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    • ashish19
    • Author
    • New
 Contributor
    • 2 replies
    • March 18, 2025

    I need proof of usage with IMEI number as i am your customer since November 

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1922 replies
    • March 19, 2025

    Hello ​@ashish19 

     

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

     

    We’ll see you there.

     

    Thanks, 

     

    Natalie 

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