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Need to change address on October billing and definitively going forward

  • October 21, 2024
  • 2 replies
  • 161 views

  • New
 Contributor
  • 1 reply

I would like my new address to please show on my October billing - can it be changed ?

2 replies

  • Author
  • New
 Contributor
  • 1 reply
  • October 21, 2024

I know how to change address re my personal details but I really should have had it changed for the October billing...is it possible to retroactively update address?


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  • iD Mobile Employee
  • 2108 replies
  • October 23, 2024

Hello @sianjs 

 

Thank you for getting in touch. 

 

I am afraid we are not able to change the billing address for statements that have previously been produced. 

If you wish to update your address for your future bills, information on how to do so can be found here

Please let us know if you require any further assistance. 

 

Thanks, 

 

Nat