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New charges for 2025

Victoria B
New
 Contributor

Just had a text informing me my tariff is going up soon,I'm already paying £57.99 for unlimited everything, I don't want to be paying more and I swear when I upgraded last year they told me no increases to my tariff as they lobbed an extra pound on this one

Ive just checked to downgrade my tariff and it's not showing any tariffs to choose from I'm not paying nearly 60 quid a month it's ridiculous , does anyone know when they putting the tariffs on to swop or I'll be cancelling my dd and flying solo hmmm

    4 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 686 replies
    • March 21, 2025

    Standard industry practice unfortunately. Any increase will be reflected on your upcoming bills.

    If you cancel and are still in contract you will be subject to an early termination fee and billed until the end of your contract. 

    If you are still in contract and cancel your DD you will hurt your credit score and it will affect you taking out anything in the future using credit so wouldn’t recommend it. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Victoria B
    1 person likes this
    • Victoria B
      Victoria B
    Victoria B
    New
 Contributor
    • Victoria B
    • Author
    • New
 Contributor
    • 1 reply
    • March 21, 2025

    MZONE this why I want to swop down in tariff but I looked and not showing but guy last year def said I wouldn't incur an increase but right now I can't afford it I was laid off on Monday due to being on long term sick for injuring my knee in work lol 

    I'll keep looking see if me tariffs show and I can downgrade slightly to what I'm paying now as done that before ...Thankyou 

    Decembersangel72
    Silver Contributor

    Hi ​@Victoria B 

    Many ‘X’ month contract tariffs increase every April (in line with your T&Cs)

    If you purchased your contract before 15/01/25 then this applies….
    https://www.idmobile.co.uk/cpi

    From 15/01/25 then this applies….
    https://www.idmobile.co.uk/price-increases#:~:text=We're%20introducing%20an%20annual,options%20and%20make%20informed%20choices.

    SIM only deals are the only ones that are fixed and do not increase year on year.

    I think you can only ‘downgrade’ once you are out of contract and paying ‘month to month’.

    I hope this helps x x

     



     

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3294 replies
    • March 24, 2025

    Hey there ​@Victoria B, sorry you feel this way.

     

    The RPI/CPI price increases would’ve been included in your contract and in your terms and conditions when joining, are set for all handset contracts.

     

    Thanks,

    Tyler

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