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no connection cant send calls or text or use data

S
Community Member

Phone has stopped working only works on wifi can't use calls or texts or data. I've restarted it. Turned aeroplane mode on and then off after 30 secs . Sim has no service In any other phone please tell me what's going on I'm not happy 

Best answer by andewhite

Sounds like a broken/faulty SIM, @Sdunn.

 

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    andewhite
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    • July 23, 2024

    Sounds like a broken/faulty SIM, @Sdunn.

     

    Forum member (non-iD).
    Mandy Hughes
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    • Mandy Hughes
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    • July 23, 2024

    On my phone  I can't restart it won't let me all I see is a faint blue tint on the screen

    andewhite
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    • July 23, 2024
    Mandy Hughes wrote:

    On my phone  I can't restart it won't let me all I see is a faint blue tint on the screen

    Sounds like the screen has failed - it might need to be replaced, @Mandy Hughes. 

    You can discuss repair options in any Currys store. 

     

    Forum member (non-iD).
    Kash M
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    • July 31, 2024

    Hi @Mandy Hughes,

    Welcome to the Community!

    I hope that you managed to get this resolved with the information that @andewhite provided.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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