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Question

No data. overage in Whitehaven CA28?

J
Community Member

There has been no data coverage on ID mobile in Whitehaven town for several weeks now? Call coverage is patchy as well. Service checker has said there is an issue you are working on for a number of weeks but no further details.
Can you let us know what is going on and when it will be fixed? If this is long term, I will need to change provider. 
Thanks

    2 replies

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • 341 replies
    • March 1, 2025

    ​@Jim.01  Afternoon to you sorry to hear about you situation. What I shall do is forward your inquiry to a member of staff of IDMobile. The reason I say member of staff myself and many other members are just volunteers try to give back to the community.

    I can't say when they get back to you but at least I can make them aware of this ongoing situation. 

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    J
    1 person likes this
    • J
      Jim.01
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8133 replies
    • March 2, 2025

    Hi ​@Jim.01,

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

    We’ll see you there.

     

    Kash

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