Hi It was showing on my iD app that I can upgrade from tomorrow but now when I tried to do change plan it's says no plans available.It's not showing ID app how long I have left on contact and when I asked they sent text message saying if I leave ID mobile I have to pay remaining line rental £108.00. I dont know how this figure is calculated and how long i left on contract? Could someone from ID confirm the contract expire date and where I can see it.As I was never sent this information either on email when I joined ID mobile I have looked at all my emails from ID mobile and there is no confirmation of contract date and when it will expire.I will await you're response.Thank you

Hi NatalieThank you for reply.I can't find inflammation on the app.Could you tell me where I can find inflammation in relation to my contract?I will await your response.ThanksSalma@Salma1455

@Salma1455Go to the plan section on the app/webpage and then click on contract details and it will tell you there.

No expiry date contact shpwing in ID App

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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