hi, I am in portugal and I cannot get any mobiel coverage. wi fi in the house ok and my dads phone )also ID) gets mobiel (good 5G) but not me any ideas
Solved
no mobile coverage in Portugal
Best answer by Mark Wall
Thank you. We got there in the end by googling what network ID use in Portugal and then choosing it manually. I am afraid that the live chat with ID was absolutely useless. Lots of irrelevant information, clearly no expert knowledge and promises that were not kept.
+24Hey
Did you figure out a solution? Make sure Roaming is switched ON in the iD Mobile app AND on your phones settings.
Thanks.
Thank you. We got there in the end by googling what network ID use in Portugal and then choosing it manually. I am afraid that the live chat with ID was absolutely useless. Lots of irrelevant information, clearly no expert knowledge and promises that were not kept.
+24Thank you for feeding back
Thanks Matthew. It is not that the live chat were “unable to support me” - they were completely and utterly useless. They had no idea how to help, gave inaccurate information and promised to call back and then didn't. They were frustrating to deal with and wholly incompetent. ID offer a good deal but the customer service when something goes wrong is shocking.
Hi - what network does ID use in portugal? Would love to know before I go in case i have the same issue! Thank you :)
+9soulbroth3r wrote:
Hi - what network does ID use in portugal? Would love to know before I go in case i have the same issue! Thank you :)
Joe
+25Hi
In Portugal we use;
Vodafone, NOS – Comunicações, S.A. (formerly Optimus), MEO (formerly TMN)
Tom
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.