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no new number yet.


Sydh
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 Contributor
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I have just joined but I have not received the new number which is required to PAC to my old number. How long does it take? The account is complete.

Best answer by andewhite

Okay @Sydh, if you pop your new iD SIM into a handset, and then call / text a friend / family member, they should be able to see your new number, and report back with the number. 

A new iD SIM is delivered ready to use (i.e. activated).

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andewhite
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  • June 25, 2024

Okay @Sydh, if you pop your new iD SIM into a handset, and then call / text a friend / family member, they should be able to see your new number, and report back with the number. 

A new iD SIM is delivered ready to use (i.e. activated).


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4228 replies
  • June 27, 2024

Hey there @Sydh, welcome to Community!

 

We hope that @andewhite great advice was able to help :)

 

If you’re still looking for the iD number, please do let us know.

 

Thanks,

Tyler