Question

not able to recieve calls after changing from o2

Forum|Forum|20 days ago
July 31, 2026
1 reply
7 views

Macali
Community Member

i I have switched from o2 to id mobile. I wanted to keep my old number so they sent a pac code and the switch on date was today 31st July . I can make and send texts, but I can't receive calls or texts as I’m told number does not exist, can you help?

Forum|alt.badge.img

+6

Hosai W
iD Mobile Employee
Forum|Forum|18 days ago
August 2, 2026

Hi @Macali

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Like