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Question

Number not ported

  • August 9, 2026
  • 1 reply
  • 3 views
P
Community Member

Moved my number from Vodafone as part of joining iD, switch date was Tuesday, August 4th, but still calling from the new not wanted iD number when placing calls, I can’t lose my number and am getting worried.

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • August 9, 2026

    Hi ​@PHerbo,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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