I've sent a couple of texts this afternoon and my phone is using the number attached to the sim provided by ID and not the one my phone should have switched to. Previously it has worked fine. Can you help, please.
Number problem with texts
Best answer by Kash M
Hi
Please try the following, and let us know how you get on:
1) Open Messages, go to Settings (top right, Message Settings), open "Chat Features" or "RCS Chats", verify if this is the correct number or not.
2) If it shows the incorrect one, then head to: https://messages.google.com/disable-chat and you should be able to unregister the number. Once done, turn off the Chat Features/RCS and the phone. Wait a few minutes and turn the device back on and re-enable Chat Features/RCS it should let you re-register/update to the correct number.
Alternatively, you can turn Chat Features/RCS off and test SMS after this.
Kash
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