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number transfer issue


Matthew Meilack
Community Member

Hi,

 

I gave ID mobile my PAC code last week, they said my number would be transferred by Tuesday, but it hasn’t been transferred and my old number has been disconnected, what should I do?

Best answer by andewhite

Talk to iD support using their online iD Live Chat service https://idmobile.co.uk/live-chat, @Matthew Meilack

The iD chatbot works 24/7 - the advisers work until 8pm on weekdays.

 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12380 replies
  • Answer
  • June 19, 2024

Talk to iD support using their online iD Live Chat service https://idmobile.co.uk/live-chat, @Matthew Meilack

The iD chatbot works 24/7 - the advisers work until 8pm on weekdays.

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • July 4, 2024

Hi @Matthew Meilack 

 

Sorry to hear this, do you still require assistance with this?


Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom


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