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pac code

  • November 18, 2024
  • 2 replies
  • 32 views
C
Community Member

I’ve entered the wrong date for my pac code to be activated, I’ve put next Monday instead of today. Any ideas how I can change this to today? 

Best answer by andewhite

iD Mobile

Try the iD Live Chat, and speak to a customer adviser about your switching date, ​@Craig rush. 

Tell the 24/7 chatbot you want to “talk to a person” - the advisers work until 8pm on weekdays.  

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    andewhite
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    • andewhite
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    • Answer
    • November 18, 2024
    iD Mobile

    Try the iD Live Chat, and speak to a customer adviser about your switching date, ​@Craig rush. 

    Tell the 24/7 chatbot you want to “talk to a person” - the advisers work until 8pm on weekdays.  

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
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    • November 18, 2024

    Hey there ​@Craig rush, as ​@andewhite has kindly advised, please contact our live-chat via the link above and send them your PAC details, and they should be able to re-schedule it to an earlier date for you.

     

    Thanks,

    Tyler

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