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pac code

  • February 9, 2025
  • 1 reply
  • 38 views
Andeks
Community Member

 

Trying to obtain pac code entered number then getting request for date of birth. when entered getting error

Best answer by Kash M

Hi ​@Andeks,

Welcome to the Community!

Sorry to hear that you are having issues.

Please ensure that the information for the port is the account holders and not the user of the handset (if different).

The link below may help but please get back to us if you still have issues.

 

Kash

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    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8193 replies
    • Answer
    • February 11, 2025

    Hi ​@Andeks,

    Welcome to the Community!

    Sorry to hear that you are having issues.

    Please ensure that the information for the port is the account holders and not the user of the handset (if different).

    The link below may help but please get back to us if you still have issues.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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