I have paid my outstanding balance but my service is still restricted after 3 hours of paying.
I need my phone for vulnerable person.
Userlevel 1
I have paid my outstanding balance but my service is still restricted after 3 hours of paying.
I need my phone for vulnerable person.
Now hours and hours later and nothing getting concerned because a night without the security of a telephoneÂ
Userlevel 2
Hey there, it can take up to 24hours for payments to update and restrictions to be lifted.
Â
Have you tried flicking the phone into airplane mode / turning off and back on. Sometimes this helps as it re-registers the device on the network
Userlevel 1
Hey there, it can take up to 24hours for payments to update and restrictions to be lifted.
Â
Have you tried flicking the phone into airplane mode / turning off and back on. Sometimes this helps as it re-registers the device on the network
Thank you for your advice I have tried but still no joyÂ
having the same issue after hours!! is there anything to do in order for this to start working??
Userlevel 4
Pay on time!
Userlevel 1
Hey there, it can take up to 24hours for payments to update and restrictions to be lifted.
Â
Have you tried flicking the phone into airplane mode / turning off and back on. Sometimes this helps as it re-registers the device on the network
Your Advice has worked today so THANK YOUÂ
Userlevel 2
Excellent, glad you are back up and running!
Userlevel 7
+7
Glad to hear that your issue is resolved.
If you require further assistance, please let us know.
Kash
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