I have paid my outstanding balance but my service is still restricted after 3 hours of paying.
I need my phone for vulnerable person.
Solved
paid my outstanding balance
Best answer by co99
Hey there, it can take up to 24hours for payments to update and restrictions to be lifted.
Have you tried flicking the phone into airplane mode / turning off and back on. Sometimes this helps as it re-registers the device on the network
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mrjezstubbs wrote:
I have paid my outstanding balance but my service is still restricted after 3 hours of paying.
I need my phone for vulnerable person.
Now hours and hours later and nothing getting concerned because a night without the security of a telephone
Hey there, it can take up to 24hours for payments to update and restrictions to be lifted.
Have you tried flicking the phone into airplane mode / turning off and back on. Sometimes this helps as it re-registers the device on the network
1 person likes this
co99 wrote:
Hey there, it can take up to 24hours for payments to update and restrictions to be lifted.
Have you tried flicking the phone into airplane mode / turning off and back on. Sometimes this helps as it re-registers the device on the network
Thank you for your advice I have tried but still no joy
+10Pay on time!
co99 wrote:
Hey there, it can take up to 24hours for payments to update and restrictions to be lifted.
Have you tried flicking the phone into airplane mode / turning off and back on. Sometimes this helps as it re-registers the device on the network
Your Advice has worked today so THANK YOU
+24Glad to hear that your issue is resolved.
If you require further assistance, please let us know.
Kash
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