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passcode required for message

  • March 3, 2025
  • 1 reply
  • 12 views
G
Community Member

I'm in Spain and I can't access my messages, it's asking for a passcode? I don't recall section up a passcode.

 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • March 3, 2025

    Hi ​@Garypowell 

     

    Could you let us know what messages you’re referring to here?

     

    Texts shouldn’t require a passcode, unless you’ve set one up in the device.

     

    Are you referring to voicemails? If so, you’ll need to have set up voicemails before roaming.

     

    Tom

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