I’ve seen on many posts it says select auto renew option for your PAYG unltd bundle - my did account disengage this option just a top up option - I just want an auto renew option so I don’t have to mess about or get cut off
Solved
PAYG Bundle auto renew option?
Best answer by Kash M
Hi
Welcome to the Community!
Have you tried to enable the option in both the app and your account online?
You may need to add a direct debit payment option first
If you still have issues, please contact our Live Chat Team and they can check if it can be enabled manually.
Kash
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.