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Payments

  • January 18, 2025
  • 4 replies
  • 58 views

I have given one month's notice to terminate my contract. A final figure for outstanding payments up to end of contract "Was Paid" as advised. SO NOTHING OWING. Then why have I been charged another month's payment - This is to be taken by ID on date stated ,and the payment I paid up to end of contract has been reduced by a month's payment. HOW CAN ID TAKE MORE MONEY when I will not owe anything as paid till termination. What is happening.

Best answer by MZone

Please contact live-chat to discuss this:

 

https://www.idmobile.co.uk/live-chat

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4 replies

MZone
Gold Contributor
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  • Gold Contributor
  • 735 replies
  • Answer
  • January 18, 2025

Please contact live-chat to discuss this:

 

https://www.idmobile.co.uk/live-chat


Forum|alt.badge.img+20
  • iD Mobile Employee
  • 1960 replies
  • January 20, 2025

Hello ​@brianbarrs111 

 

Thank you for getting in touch. 

 

We apologise for any issues you are experiencing with your billing. 

Have you been able to contact our Live Chat team to have this looked in to further?

 

Thanks, 

 

Nat 


Annmaree Finch
New
 Contributor

How much is bill this month and 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • March 11, 2025

Hi ​@Annmaree Finch 

 

We’d recommend checking your emails or iD Mobile app to see how much your next bill is.

 

Tom