I have given one month's notice to terminate my contract. A final figure for outstanding payments up to end of contract "Was Paid" as advised. SO NOTHING OWING. Then why have I been charged another month's payment - This is to be taken by ID on date stated ,and the payment I paid up to end of contract has been reduced by a month's payment. HOW CAN ID TAKE MORE MONEY when I will not owe anything as paid till termination. What is happening.
Hello
Thank you for getting in touch.
We apologise for any issues you are experiencing with your billing.
Have you been able to contact our Live Chat team to have this looked in to further?
Thanks,
Nat
How much is bill this month and
+25Hi
We’d recommend checking your emails or iD Mobile app to see how much your next bill is.
Tom
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