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  • December 27, 2025
  • 6 replies
  • 67 views

Hello i am due to uograde in 2 years i am currently on a samsung a17… my current price plan is around £20.00 PM

 

I Would like to get a high tier iphone in 2 years for example 17 pro max…

 

Would i be able to upgrade to a newer high tier phone? Or would i only be able to pick a low tier device?

 

I really dont want to have my uograde date come and be stuck with a basic tier phone for another 2 years!

Best answer by WelshPaul

Unfortunately, no one here can predict the future. However, please return in two years and let us know the outcome of your query.

6 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • December 27, 2025

Unfortunately, no one here can predict the future. However, please return in two years and let us know the outcome of your query.


  • New Contributor
  • August 2, 2026

I have sent my phone in when I upgraded to a new one. Royal Mail said it was delivered on the 29th of July and we are now on the 2nd of August, I’ve received no payment or emails to inform me of the outcome of me sending my phone. 


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  • iD Mobile Employee
  • August 3, 2026

Hi ​@Alicia h 

 

Thank you for getting in touch with us, and I am so sorry that you have not received any feedback regards with your phone. 

 

Please confirm whether you traded in a device with your phone order. If so, please follow up with the Trade-Up team by sending an email to TradeUpHelp@currys.co.uk, as they will be best placed to assist with your trade-in query.

 

Thank you,

 

Zandile M

The iD Mobile Team 


  • New Contributor
  • August 7, 2026

Phone


  • New Contributor
  • August 7, 2026

Have I been accepted for the phone 


Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • August 7, 2026

Hi ​@Billy27,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai