Skip to main content

pixel 7 locked to ID. Unlock with esim capabilities after contract ends?

  • February 2, 2025
  • 6 replies
  • 49 views

My Pixel 7 is locked to ID which has been a problem trying to find a data solution abroad. 

 

My contract is up in 2 months. 

 

Can I unlock and remove the locked down esim functionality when the contract expires? 

 

Or can I do this in advance? 

 

 

6 replies

Forum|alt.badge.img+21
  • iD Mobile Employee
  • 2119 replies
  • February 2, 2025

Hello ​@Adam Clowes 

 

Thank you for getting in touch. 

 

We do not lock our phones so you should be able to use another SIM in the handset. 

Was the phone purchased directly with us? 

 

Have you tried another SIM?

 

Thanks, 

 

Nat 


  • Author
  • New
 Contributor
  • 4 replies
  • February 2, 2025

Yes. Via a comparison site. 

 

Esim functionality is definitely locked down by ID. 


  • Author
  • New
 Contributor
  • 4 replies
  • February 2, 2025

Looking into settings it looks like I may be able to add an esim now which was not the case previously. Did this change with the last 18 months? 


Forum|alt.badge.img+21
  • iD Mobile Employee
  • 2119 replies
  • February 2, 2025

Thank you for your reply ​@Adam Clowes 

 

The Pixel 7 has always been eSIM compatible so I am unsure as to why this has not been the case previously. 

 

Please let us know if you require any further assistance. 

 

Nat 


  • Author
  • New
 Contributor
  • 4 replies
  • February 2, 2025
Natalie W wrote:

Thank you for your reply ​@Adam Clowes 

 

The Pixel 7 has always been eSIM compatible so I am unsure as to why this has not been the case previously. 

 

Please let us know if you require any further assistance. 

 

Nat 

Okay - apologies for any misunderstanding. Appreciate your help. 


Forum|alt.badge.img+21
  • iD Mobile Employee
  • 2119 replies
  • February 2, 2025

Hi ​@Adam Clowes 

 

Thanks for your reply and no need to apologise 😀

 

Please get in touch if you require any further assistance.

 

Thanks, 

 

Nat