Hi I searched but I couldn't find any information on this. I'm interested in a Pixel 9 Pro XL and I have a Pixel 7 Pro to trade in. I see the trade in offer of an extra £200 mentions "eligible handsets" but doesn't elaborate on that. Is there a list of models that are eligible or does this just mean the handset needs to be working and have a trade in value?The offer also mentions completing a claims form, where clicking the link supplied just takes me to the website to see a trade in value with no mention of the trade in offer. Is this offer applied automatically?

Hi @KGNI believe “eligible handsets” means handsets we’d trade in and are findable in our trade in search box, however would also need to pass the tests from our trade in team once it reaches them.The trade in amount would be added separately to your purchase and would be send to you later, including any bonus amount.Tom

So, to clarify, if my handset is found by the search bar and it’s worth £50, I can expect £250 once I send it to you?

Pixel 9 Pro XL Trade In Eligible Handsets

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

No purchase necessary.

The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

Only 1 entry per person is permitted, duplicate entries will not be entered into the draw.

The Promoter may, in its absolute discretion, disqualify any entries which it feels do not comply with these terms and conditions or where any form of bad faith is suspected.

The entry must be submitted personally by the entrant. Entries by third parties, collective entries or multiple entries will be disqualified.

The Promoter accepts no responsibility for lost or incomplete entries.

One winner will be selected at random by an independent person from all correct and eligible entries received. The winner will be notified by email or by private message on the Community platform and will be asked to reply within 7 days of receipt of the notification. If the Promoter does not receive confirmation from the winner that they accept the prize by this time, the Promoter reserves the right to withdraw the offer/prize. The prize will be delivered within 30 days of acceptance.

The prize is non-transferable and non-refundable and cannot be exchanged by a winner for an alternative. The Promoter reserves the right to replace the prize with a similar value prize.

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