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royal mail said they delivered my sim card but when look up where they posted they said my postcode is wrong and only have 3 attempts to use right postcode so i tried my new and old postcode and got lockdown out. do i just ask customer services to send out a new one ?

Best answer by MZone

 

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MZone
Gold Contributor
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  • Gold Contributor
  • 686 replies
  • Answer
  • March 28, 2025

Tyler
iD Mobile Employee
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  • iD Mobile Employee
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  • March 31, 2025

Hey there ​@Dean2025, we’re sorry to hear that.

 

We hope the great advice from ​@MZone has been able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler