Hi ive been trying to text a premium rate number with no luck i contacted customer services yesterday they assured me it would work within one hour but still not working iv tried 5 times and been charged 15p each time iv spoken to them again today and have to wait for a call back from technical team i was wondering is there a quick fix around this? Also il be lucky if they can even ring me because i have no signal most of the time no 5g calls keep tellin me im not allowed to call that number during call i have never had such terrible service in my entire life just disgusting im goin ofcom also the ombnusman!
Solved
premium rate number
Best answer by Lauren K
Hi
You should be able to check that your premium services are switched on on your online account. If your bill cap is also set to £0, this will block any premium SMS.
If these settings are set correctly, and if you still need any help, just let us know and we’ll send you a PM.
-Lauren
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