I have an e-sim in my phone that will not turn on anymore.I need my e-sim to integrate it to my new phone but it seems I can only use the QR code once. how can I connect it to my new phone without using the previous one that is not working anymore ?Best,

This community article should help - seems like you need a replacement eSIM for your new phone, @mariontriponel.

Hey there @mariontriponel, we hope the kind advice from @andewhitehas been able to help.If you require further assistance, please let us know.Thanks,Tyler

problem with e-sim | iD Mobile Community

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