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proof of purchase

  • January 2, 2025
  • 2 replies
  • 55 views

Andydug
Active Contributor

How do I get proof of my phone upgrade to apply for a free Samsung smartwatch?

Best answer by Daz_S

Hi there ​@Andydug 

 

Was this promotion via iD Mobile?

The reason for asking is that the latest iD offers related to a Samsung product is the Galaxy Chromebook Go, not a Smart Watch. And the previous offer referring to a Samsung product was the Samsung Buds

 

Also, just in case you’re not aware, iD don’t currently offer any SIM/eSIM service for watches either so you’d need a SIM/eSIM from a different service provider

 

Anyway, regardless their live chat should be able to email you the document you require

https://www.idmobile.co.uk/live-chat

2 replies

Daz_S
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • January 2, 2025

Hi there ​@Andydug 

 

Was this promotion via iD Mobile?

The reason for asking is that the latest iD offers related to a Samsung product is the Galaxy Chromebook Go, not a Smart Watch. And the previous offer referring to a Samsung product was the Samsung Buds

 

Also, just in case you’re not aware, iD don’t currently offer any SIM/eSIM service for watches either so you’d need a SIM/eSIM from a different service provider

 

Anyway, regardless their live chat should be able to email you the document you require

https://www.idmobile.co.uk/live-chat


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • January 3, 2025

Hey there ​@Andydug, thank you for reaching out.

 

Please contact our live-chat, who can get that sent out for you:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler