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re-register

  • July 4, 2024
  • 3 replies
  • 161 views

I'm trying to reregister with the new app, but once I get to the find my account page which needs phone number, surname and date of birth it says there's no record of my account.

Best answer by Kash M

Hi @Elouise1,

Welcome to the Community!

I would advise checking the link below for further assistance.

If you still require assistance, please contact the Live Chat Team.

 

Kash

3 replies

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • July 17, 2024

Hi @Elouise1,

Welcome to the Community!

I would advise checking the link below for further assistance.

If you still require assistance, please contact the Live Chat Team.

 

Kash


  • New Contributor
  • March 16, 2025

How to reregister


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • March 17, 2025

Hi ​@Nancy Styles 

 

You’ll be prompted to register when loading the iD Mobile app up or when using the website.

 

https://my.idmobile.co.uk/login

 

Tom