Question

Refer a Friend Status Not Showing

  • 16 October 2022
  • 5 replies
  • 461 views
A
Rank

Hey

I cannot see a “Status” option for the refer a friend scheme - I did refer a friend a while ago and can see no update.

 

Please can someone from ID staff let me know / PM me.

 

Thank you

This topic has been closed for comments

5 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Alphaninja7,

The Refer a freind requires you to:

Complete the form to get your unique link

Send this link to a friend or family

Get them to enter their details then make a purchase via the iD Mobile website

They then link their account number within 14-days after on the same page

 

Once done, you’d wait till 2 bill payments are made and we’d send the vouchers out (I believe it’s within 30-days) to you both.

Can you confirm if the correct process was followed and you’ve allowed enough time for this?

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
A
Rank

Hi @Mohammed 

Thank you for replying, yes we followed the correct procedure but heard nothing?

Is there a way to check please 

Thank you 

Kash
Rank
Userlevel 7
Badge +7

@Alphaninja7,

When did you make the purchase and enter the details?

Have 2 payments been made?

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
A
Rank

Hi @Kash 

My friend has been with id since march 2022 following my referral.

I have details if required

Thanks

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Alphaninja7,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?