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Question

replacement of a screen protector RAZR 60 ultra

  • August 15, 2026
  • 1 reply
  • 8 views

How can I get the protector replaced on my razor 60 ultra which is still in warranty 

1 reply

Owethu M
iD Mobile Employee
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  • iD Mobile Employee
  • August 15, 2026

Hi ​@Cross2410

 

Warranty Coverage

The factory-fitted inner screen protector on Motorola Razr Ultra folding devices is covered under the manufacturer's warranty where bubbling, lifting, peeling or deformation occurs due to a manufacturing defect during normal use and within the applicable warranty period.

 

Manufacturing defects: Issues such as bubbling, peeling or lifting that have not been caused by accidental or user damage may be eligible for repair or replacement under the warranty.

User damage: Damage caused by fingernails, sharp objects, scratches, tears, drops or other accidental damage may not be covered under the warranty.

Important: Please do not attempt to remove or replace the factory-fitted inner screen protector yourself, as doing so may affect the device warranty.

 

How to Make a Warranty Claim

For a warranty assessment, please contact Motorola Support UK directly. They can arrange an assessment through an authorised service centre and advise whether the issue is covered under warranty.

 

You can also use Motorola's official support channels to submit a repair request or locate an authorised drop-off or mail-in service partner.

 

Owethu