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Roaming Costs Thailand - not covered

  • October 18, 2023
  • 6 replies
  • 295 views

Good evening, I have checked and am familiar with the cost for actually using my phone for calls / texts in Thailand, and aware that it is free to receive texts, but I would like to know:

Do I get charged if my phone rings and I don’t answer?
Do I get charged if a voicemail comes in whilst the phone is off and I don’t listen to it later?

I am thinking “yes” but would like to be sure to decide whether to turn voicemail off and or only leave my phone on airplane mode. Thanks for your help. 

Best answer by andewhite

If the phone rings and you don’t answer, there’s no charge as the call was not connected. 

In your second scenario, if you make sure voicemail is turned OFF in your iD account online before roaming you’d avoid the possibility of any voicemail charges.

 

This topic has been closed for replies.

6 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • October 18, 2023

Why not google “ID Mobile roaming costs”?


  • Author
  • Active Contributor
  • October 18, 2023

I did that’s why I asked the specific questions I did. Thanks for not helping at all anyway. If you can’t help then please scroll on by. 


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • October 18, 2023

If the phone rings and you don’t answer, there’s no charge as the call was not connected. 

In your second scenario, if you make sure voicemail is turned OFF in your iD account online before roaming you’d avoid the possibility of any voicemail charges.

 


  • Author
  • Active Contributor
  • October 18, 2023

Hi Andewhite, that’s great - exactly what I needed to know - thank you ☺️ 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 21, 2023

Hi @Jpm777,

Welcome to the Community!

I’m glad to see that @andewhite has answered your query.

If there is anything else that you need assistance with, please let us know.

 

Kash


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  • Helpful Contributor
  • October 24, 2023

You can easily stop roaming charges by setting your bill cap down to £0.