Hi @Steelmen91,

Welcome to the Community!

Add-ons won’t work once you have used your fair usage amount.

As per the fair usage link https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy#after-june-2023

1. If you're on a plan with less than 30GB, you can use your full monthly data allowance. If you've got any rolled over data or add-ons, you can use them at no extra cost while your combined data usage is under 30GB. If you go over the 30GB limit, we'll add a surcharge of £3 per GB for the remainder of your data allowance, including any rolled over data or add-ons. Afterwards, you'll be charged at the standard out-of-plan data rate of 10p per MB of data.
2. If you're on a plan with 30GB or more (excluding unlimited plans), you can use your monthly data allowance up to 30GB. After that, we'll add a surcharge of £3 per GB for the remainder of your data allowance, including any rolled over data or add-ons. Afterwards, you'll be charged at the standard out-of-plan data rate of 10p per MB of data.
3. If you've got an unlimited data plan, you can use up to 30GB a month while Roaming free of charge. If you go over the 30GB limit, we'll add a surcharge of £3 per GB for the remainder of your data allowance.

Kash

Hi. I'm in Italy and I have gone over my 30 GB roaming fair usage. However, the local mobile provider has stopped my mobile data access rather than charging me extra. How do I continue using data at the additional surcharge? 

Hey there @LondonRich, when you say the local mobile provider has stopped you using your mobile data, what do you mean by this sorry?

Thank you,

Tyler

I get a notification message from the local mobile provider WINDTRE "No internet. You may be out of data from WINDTRE. Tap for options.". Then when I tap nothing happens.