ryan mallon | iD Mobile Community
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ryan mallon

  • March 12, 2025
  • 3 replies
  • 35 views

I haven't received my eSIM

3 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 12, 2025

Have you checked your spam/junk folder on your emails?


  • Author
  • New Contributor
  • March 12, 2025

Yeah the email was in spam folder


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • March 12, 2025

Hey there ​@Aimbot, sorry to hear that.

 

Did you enter the correct email address at checkout?

 

Have you received order confirmation?

 

Thanks,

Tyler