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scam


Ian Mathew
New
 Contributor

I rang back a missed call which i now believe to be a scam phone number. Not sure what I should do. 
reguards Ian

Best answer by MZone

@Ian Mathew To avoid receiving nuisance calls, you can register with the Telephone Preference Service (TPS) free of charge. They’ll add you to the list of numbers that don’t want to receive sales and marketing calls. If you think you are experiencing fraudulent calls, you can text CALL to 7726 to report a nuisance call and we’ll open an investigation.

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5 replies

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  • iD Mobile Employee
  • 2012 replies
  • March 4, 2025

Hello ​@Ian Mathew 

 

Thank you for getting in touch. 

We appreciate this must be concerning. Did you provide any account/personal information?

Do you believe the call may have charged you?

 

Thanks, 

 

Natalie 


JoeKing
Silver Contributor
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  • Silver Contributor
  • 341 replies
  • March 4, 2025

@Ian Mathew  Sadly this has been the norm for a number of year along with text message.

You can block these number via your device.

Go to you call log or call history, recents and without calling the number should give you an option to save edit or block select block. Any scam numbers your aware of just block them in this way. 

 

Joe 


MZone
Gold Contributor
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  • Gold Contributor
  • 824 replies
  • Answer
  • March 4, 2025

@Ian Mathew To avoid receiving nuisance calls, you can register with the Telephone Preference Service (TPS) free of charge. They’ll add you to the list of numbers that don’t want to receive sales and marketing calls. If you think you are experiencing fraudulent calls, you can text CALL to 7726 to report a nuisance call and we’ll open an investigation.


Ian Mathew
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • March 5, 2025

No information was given and as far as i can tell not charged 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8159 replies
  • March 5, 2025

Hi ​@Ian Mathew 

 

Okay, we’d recommend avoiding calling back scam callers/numbers you don’t recognise and blocking them.

 

Tom