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Ian Mathew
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 Contributor

I rang back a missed call which i now believe to be a scam phone number. Not sure what I should do. 
reguards Ian

Best answer by MZone

​@Ian Mathew To avoid receiving nuisance calls, you can register with the Telephone Preference Service (TPS) free of charge. They’ll add you to the list of numbers that don’t want to receive sales and marketing calls. If you think you are experiencing fraudulent calls, you can text CALL to 7726 to report a nuisance call and we’ll open an investigation.

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    5 replies

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • March 4, 2025

    Hello ​@Ian Mathew 

     

    Thank you for getting in touch. 

    We appreciate this must be concerning. Did you provide any account/personal information?

    Do you believe the call may have charged you?

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • 387 replies
    • March 4, 2025

    ​@Ian Mathew  Sadly this has been the norm for a number of year along with text message.

    You can block these number via your device.

    Go to you call log or call history, recents and without calling the number should give you an option to save edit or block select block. Any scam numbers your aware of just block them in this way. 

     

    Joe 

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    MZone
    Platinum 
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    • MZone
    • Platinum 
Contributor
    • 1224 replies
    • Answer
    • March 4, 2025

    ​@Ian Mathew To avoid receiving nuisance calls, you can register with the Telephone Preference Service (TPS) free of charge. They’ll add you to the list of numbers that don’t want to receive sales and marketing calls. If you think you are experiencing fraudulent calls, you can text CALL to 7726 to report a nuisance call and we’ll open an investigation.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Ian Mathew
    New
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    • Ian Mathew
    • Author
    • New
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    • 1 reply
    • March 5, 2025

    No information was given and as far as i can tell not charged 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8584 replies
    • March 5, 2025

    Hi ​@Ian Mathew 

     

    Okay, we’d recommend avoiding calling back scam callers/numbers you don’t recognise and blocking them.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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