Skip to main content
Solved

Set my bill cap to more than £25

M
Community Member

Currently i’m only able to cap my bill to £25, how do I increase this to say £100? 

Best answer by MZone

The cap showing in your account will be the maximum based on your credit score. 

View original

    3 replies

    MZone
    Gold Contributor
    Forum|alt.badge.img+18
    • MZone
    • Gold Contributor
    • 716 replies
    • Answer
    • March 11, 2025

    The cap showing in your account will be the maximum based on your credit score. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler
    • iD Mobile Employee
    • 3304 replies
    • March 12, 2025

    Hey there ​@Maz1985, as kindly advised by ​@MZone, your cap is set based on your credit score.

     

    You can increase/decrease it via logging into the iD Mobile app/website, and it’ll let you know the highest you can set it to, and the highest we offer is £75.00 either way.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
    1 person likes this
    • MZone
      MZone
    Decembersangel72
    Silver Contributor

    Hi ​@Maz1985 

    Here are 3 links to iD Mobile help pages with regards to Bill Capping:-

    https://www.idmobile.co.uk/help-and-advice/capping

    https://www.idmobile.co.uk/help-and-support/billing/bill-capping
    https://www.idmobile.co.uk/help-and-advice/our-plans


    Hope this helps x
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Terms & Conditions