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Set my bill cap to more than £25

M
Community Member

Currently i’m only able to cap my bill to £25, how do I increase this to say £100? 

Best answer by MZone

The cap showing in your account will be the maximum based on your credit score. 

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    3 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 770 replies
    • Answer
    • March 11, 2025

    The cap showing in your account will be the maximum based on your credit score. 

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    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3438 replies
    • March 12, 2025

    Hey there ​@Maz1985, as kindly advised by ​@MZone, your cap is set based on your credit score.

     

    You can increase/decrease it via logging into the iD Mobile app/website, and it’ll let you know the highest you can set it to, and the highest we offer is £75.00 either way.

     

    Thanks,

    Tyler

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    MZone
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    • MZone
      MZone
    Decembersangel72
    Silver Contributor

    Hi ​@Maz1985 

    Here are 3 links to iD Mobile help pages with regards to Bill Capping:-

    https://www.idmobile.co.uk/help-and-advice/capping

    https://www.idmobile.co.uk/help-and-support/billing/bill-capping
    https://www.idmobile.co.uk/help-and-advice/our-plans


    Hope this helps x
     

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