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Setting up voicemail.

Forum|Forum|1 year ago
November 21, 2024
4 replies
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CraigMc
New Contributor

Hello all. I've just set up my voicemail on my Samsung A35. I had to record my name to set the voicemail service up.

Is there a way to revert back to the old system where one could just select a recorded generic message? ie, "This person is currently unavailable, please leave a message."

For work purposes I don't want my name read out in my voice.

I can't find a way round this, and I've been on live chat and followed all instructions.

Thanks in advance for any replies.

Best answer by Daz_S

Although doubtful @CraigMc a possible workaround would be to turn off voicemail for around 24 hours. You can do this via your account. It might delete any saved voicemails, I’m not sure.

Then after 24 hours turn voicemail back on. I’ve no clue but see if the voicemail greeting is reset.

Failing that, some mobile providers can get access and remove and rebuild our credentials on the voicemail server, as iD don’t appear to have this functionality recording another greeting without your name (as per the above reply) would be the only other option.

This topic has been closed for replies.

+25

Tom
iD Mobile Employee
Forum|Forum|1 year ago
November 22, 2024

Hi @CraigMc

Unfortunately there wouldn’t be a way to go back to the generic message, sorry.

You may be able to record a message but not say your name.

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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+22

Daz_S
Platinum  Contributor
Answer
Forum|Forum|1 year ago
November 22, 2024

Although doubtful @CraigMc a possible workaround would be to turn off voicemail for around 24 hours. You can do this via your account. It might delete any saved voicemails, I’m not sure.

Then after 24 hours turn voicemail back on. I’ve no clue but see if the voicemail greeting is reset.

Failing that, some mobile providers can get access and remove and rebuild our credentials on the voicemail server, as iD don’t appear to have this functionality recording another greeting without your name (as per the above reply) would be the only other option.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Like

C

CraigMc
Author
New Contributor
Forum|Forum|1 year ago
November 23, 2024

Hello all. I've just set up my voicemail on my Samsung A35. I had to record my name to set the voicemail service up.

Is there a way to revert back to the old system where one could just select a recorded generic message? ie, "This person is currently unavailable, please leave a message."

For work purposes I don't want my name read out in my voice.

I can't find a way round this, and I've been on live chat and followed all instructions.

Thanks in advance for any replies.

That's frustrating. Thanks for taking the time to reply.

Like

C

CraigMc
Author
New Contributor
Forum|Forum|1 year ago
November 23, 2024

Although doubtful @CraigMc a possible workaround would be to turn off voicemail for around 24 hours. You can do this via your account. It might delete any saved voicemails, I’m not sure.

Then after 24 hours turn voicemail back on. I’ve no clue but see if the voicemail greeting is reset.

Failing that, some mobile providers can get access and remove and rebuild our credentials on the voicemail server, as iD don’t appear to have this functionality recording another greeting without your name (as per the above reply) would be the only other option.

Thanks for your suggestion.