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sim and phone

Bethany Duffy
Community Member

I transferred over my old number onto my new sim but seems it comes up with the original number that came with the sim sometimes for other people? Also I can not send text messages? 

Best answer by andewhite

These community articles might help, ​@Bethany Duffy. 

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12550 replies
    • Answer
    • March 3, 2025

    These community articles might help, ​@Bethany Duffy. 

    Forum member (non-iD).
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    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • March 4, 2025

    Hello ​@Bethany Duffy 

     

    Thank you for getting in touch. 

    We are sorry to hear you are experiencing issues with the incorrect number showing. 

    Please take a look at the links provided by ​@andewhite as these can help resolve this problem. 

     

    If you still require assistance, please do get back in touch and we will be happy to help.

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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