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Question

sim and phone

Bethany Duffy
Community Member

I transferred over my old number onto my new sim but seems it comes up with the original number that came with the sim sometimes for other people? Also I can not send text messages? 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12138 replies
    • March 3, 2025

    These community articles might help, ​@Bethany Duffy. 

    Forum member (non-iD).
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2012 replies
    • March 4, 2025

    Hello ​@Bethany Duffy 

     

    Thank you for getting in touch. 

    We are sorry to hear you are experiencing issues with the incorrect number showing. 

    Please take a look at the links provided by ​@andewhite as these can help resolve this problem. 

     

    If you still require assistance, please do get back in touch and we will be happy to help.

     

    Thanks, 

     

    Natalie 

    Reply.


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