I've received a new SIM card, I've place it to my phone and is not working, no network available. The device is unlocked and works fine with any other card. Also I've never received the welcome email and I don't know the phone number of this SIM. Any help?
Best answer by Will
Hi
Sounds like we need to get that SIM card activated. Please click here for all the info on how to get that done.
If you still require assistance, please let us know and we’ll be happy to provide it.
Will
