Skip to main content

sim only

  • July 18, 2026
  • 1 reply
  • 6 views

Hi I want to go aim only but it won’t let me upgrade as my account says I don’t have a active direct debit but I have set one up today

1 reply

Forum|alt.badge.img+10
  • iD Mobile Employee
  • July 18, 2026

Hi ​@JackieT59 

 

Thank you for getting in touch with us. 

 

Kindly not that if you have set your direct debit, you can upgrade or you can contact our sales team on 0800 049 0250.

 

Thank you,

 

Zandile M

The iD Mobile Team