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sim replacement

  • July 18, 2026
  • 1 reply
  • 5 views

Hi I just got a new plan out and the SIM card is not working at all. Thankyou 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • July 18, 2026

Hi ​@Vdiddy,

 

We’re sorry to hear that your SIM is not working. 

 

Kindly please confirm how many signal bars are showing at the top of your screen and if there are any error messages being displayed? 

 

Thanks, 

 

Anneline